Privacy
Last updated: (Europe/London calendar date).
Pure Cores is responsible for a message sent from these pages. Questions go to contact@pure-cores.co.uk.
On this page
Who
Pure Cores is the controller for marketing-site enquiries. Write to contact@pure-cores.co.uk or call 0800 009 6667.
The message
Contact, consultancy, and book-a-demo messages all go to contact@pure-cores.co.uk. The website does not keep a separate copy of the form body beyond sending the mail. The message stays in that inbox.
Why (lawful basis)
You asked for a reply (legitimate interests / steps at your request). We use your name, email, and message. A brief or demo also uses organisation and phone if you give them. We do not use these form fields to build a promotional mailing list from these pages.
How long
Contact, consultancy, and book-a-demo messages stay in the contact@pure-cores.co.uk inbox until deleted. Email that address if you want a message removed. App-tenant retention is set by the customer contract. This page does not set one automatic deletion period for every record.
Your rights
You can ask for a copy, a correction, deletion, restriction, or (where applicable) objection or portability. Complain to the ICO at ico.org.uk.
Who else sees it
Messages are sent from noreply@pure-cores.co.uk. Stripe sees payment data for Pure ISO Professional checkout — not the contact form body. We do not sell messages or pass them to an advertising network.
International transfers
Hosting is in the United Kingdom. Stripe may process data outside the United Kingdom.
Accounts and apps
These marketing pages do not ask you to sign in. Suite apps use the shared PureCores account service. For tenant workforce data, your organisation is typically the controller and Pure Cores the processor — see /gdpr and the DPA template.
Data retention
How long information is kept depends on where it sits:
- Contact, consultancy, and book-a-demo messages all go to contact@pure-cores.co.uk. They stay in that inbox until someone deletes them. Email that address if you want a message removed.
- App-tenant records (sites, jobs, ISO evidence, and similar) are kept while the customer organisation uses the product. Export and deletion after a subscription ends are set in the customer contract.
- Where a trial is offered, it runs for 14 days. This page does not state a further public period for dormant trial data after day 14. Email us if you want that data removed.
- Server and mail logs on the UK host are kept for operations and troubleshooting. This page does not state a day count for those logs.
Payments and apps
Pure ISO Professional checkout uses Stripe. Card numbers are handled by Stripe; we do not store full card numbers on the PureCores apps. For workforce data inside a customer tenant, your organisation is typically the controller and Pure Cores is the processor — see the GDPR page and the draft DPA template.
Questions go to contact@pure-cores.co.uk or 0800 009 6667. Cookies are described on the cookies page. Security facts are on the security page.